1. Introduction
Welcome to Burning Star Global Investment (BSGI). By accessing or using our website and services, you agree to comply with these Terms & Conditions. If you do not agree, please refrain from using our platform.
2. Services Offered
BSGI provides logistics and shipping services, including air, sea, and land freight, customs clearance, warehousing, and relocation. Service availability is subject to change based on location and regulations.
3. User Responsibilities
By using our services, you agree to:
✅ Provide accurate shipping details and necessary documents.
✅ Adhere to all applicable laws and shipping regulations.
✅ Not engage in fraudulent or prohibited activities.
4. Shipping & Delivery
- Delivery timelines are estimated and may vary due to weather, customs, or unforeseen circumstances.
- BSGI is not liable for delays, damages, or losses caused by external factors beyond our control.
- Customers are responsible for providing correct shipping addresses and complying with customs regulations.
5. Payment & Fees
- All payments must be made in accordance with agreed terms.
- Additional fees may apply for customs clearance, storage, or special handling requests.
- Late payments may result in service suspension or penalties.
6. Liability & Limitations
- BSGI is not responsible for losses due to force majeure events (natural disasters, strikes, government actions, etc.).
- We ensure secure transportation, but liability for damages is limited to the carrier’s terms of service.
- Clients are encouraged to insure high-value shipments for added protection.
7. Prohibited Items
The following items are strictly prohibited for shipping:
🚫 Hazardous materials (explosives, flammable liquids)
🚫 Illegal substances or counterfeit goods
🚫 Perishable items without proper packaging
🚫 Items restricted by local or international laws
8. Privacy Policy
BSGI values your privacy. We collect, store, and process data securely and do not share personal or business information with third parties without consent, except where required by law.
9. Termination of Services
BSGI reserves the right to suspend or terminate accounts if users:
- Violate these Terms & Conditions
- Engage in fraudulent or illegal activities
- Fail to make payments as per agreed terms
10. Dispute Resolution
In case of disputes, we encourage amicable resolutions. If unresolved, disputes will be settled under the laws of Muscat, Sultanate of Oman.
11. Amendments to Terms
BSGI reserves the right to update these Terms & Conditions at any time. Continued use of our services after changes implies acceptance of the new terms.
📩 For any inquiries, please contact us at info@bngstar.in or call +968 91349867.
🚢 BSGI – Your Trusted Partner in Global Logistics!